Blue print Essay Example | Topics and Well Written Essays - 750 words

Blue print - Essay Example The service blueprint to be used in this department needs to incorporate other relevant departments of the hotel so that provision of services is of high quality promoting customer loyalty. In addition, service blueprints can be used in the promotion ventures of the Chairman and Yip restaurant. The purpose of a promotion is to create awareness of the available services to potential customers. Therefore, a blueprint can ensure that the promotional activity is successful. Moreover, promotions usually target to register a higher percentage of sales (Kalakota & Robinson 2004, p. 116). These activities can be incorporated into the blueprint ensuring a more effective promotion strategy. In addition, service blueprints can be used in the human resource management department. The principle purpose of using service blueprints in this department is to empower the staffs of the of the Chairman and Yip restaurant. A blueprint indicating job descriptions for each position in the restaurant can be designed. This helps to ensure that each individual working in this restaurant understands their responsibilities and roles clearly. In addition, a service blueprint can be used in the development of the selection criteria. The restaurant can design a flow chart that highlights the available vacancies, the qualifications of the required candidates and uses it to assess the potential candidates for the positions (Kalakota & Robinson 2004, p. 117). Using a service blueprint makes the selection criteria clear for those assigned to this responsibility. Moreover, service blueprints can be used in the appraisal systems of the Chairman and Yip restaurant. Notably, it is important for th e restaurant to appraise the performance of all the employees over a certain period. Appraisal of performance helps to determine whether employees perform their roles to the required standards, and whether they have gained new skills on the job. A blueprint can be used in determining the

Is Justice for All Possible in America Research Paper

Is Justice for All Possible in America - Research Paper Example The civil war paved the way for slaves to be freed so that they receive just and equal treatment; while the feminist movement has been slowly working towards changing the way women are viewed in the home and at the workplace (Kessler, 304). The Gay-Pride movement has been fighting for the acceptance of gay and lesbian people and has been gaining acceptance slowly. Inclusion of Different Groups The laws of a state or country are developed in order to provide a fair and just treatment to all citizens. An important issue that needs to be considered is the definition of the term ‘citizen’. Historically, women, slaves and the lower classes have rarely been considered as citizens, and the rights of these groups have not been considered when evaluating the extent to which the legal system is just. This means that often, even the most effective of justice systems did not represent a large portion of humans living in the country (Schmidtz, 110). Before the civil war, the inhuman treatment of slaves and other people of color was not addressed by the justice systems; and for a long time, women suffered in the workplace and at home because they were deemed inferior. Homosexual persons still find it difficult to gain acceptance in some parts of the country; and find it difficult to enter the army or share a bond of matrimony in some states. Although American laws restrict the unjust treatment that can be meted out to minority groups; this does not ensure that implicit forms of discrimination against minorities have been dealt with. From a philosophical perspective, minorities often do not experience just treatment from the majorities even in America. Kessler (174-176) provides various examples of how the well... Although American laws restrict the unjust treatment that can be meted out to minority groups; this does not ensure that implicit forms of discrimination against minorities have been dealt with. From a philosophical perspective, minorities often do not experience just treatment from the majorities even in America. Kessler (174-176) provides various examples of how the well meaning individuals of minority status are discriminated against under the guise of concern for them. He also raises concern about the manner in which ‘Affirmative action programs’ are carried out. The often cited rationale behind these programs is that they provide compensatory justice to groups that have been denied opportunities in the past (Rawls, 160). While these programs report admirable growth and development for members of minority groups, in principle they are unfair to Caucasian males who are less likely to be chosen when all other factors are equal.Issues in Providing JusticeInstances like the one cited above highlight the limitations in providing justice to all. One central issue is that the concept of justice and the manner in which it is practiced is heavily influenced by the perspective, opinions and principles of individuals and groups. Groups that are considered ‘different’ are rarely afforded an equal status with others as it is believed that this would be ‘unjust’ to all concerned. This argument has been used to keep individuals of homosexual orientation out of the military, rarely targeted as effectively.

Immigration Reform in the U.S. Concerning Illegal Aliens Research Paper

Immigration Reform in the U.S. Concerning Illegal Aliens - Research Paper Example Another study conducted in May 2006 by The New York Times and CBS News asked respondents, "How serious a problem do you think the issue of illegal immigration is for the country right now: very serious, somewhat serious, not too serious, or not at all serious" (p. 4). Fifty-nine percent of respondents felt illegal immigration was a very serious issue. Illegal immigration reform must include two basic methodologies to deter illegal immigrants: secure US borders so illegal aliens do not enter the country, and eliminate job prospects so that illegal aliens do not stay. This will radically limit the number of illegal immigrants arriving and staying in our country. The United States wants aliens to immigrate legally to augment a highly skilled workforce, for example research specialists, highly skilled technicians and educators. The United States also wants sources of cheap labor for non-skilled positions such as agriculture workers, housemaids and restaurant dishwashers. Many American business and government entities make the plea that illegal aliens work on jobs that legal migrants and U.S. citizens will not do. On the other hand, illegal alien employment remains a direct threat to U.S. national security, as well as internal security and order maintenance (Garcia 2005). fraudulently obtain identity documents, taxpayer identification numbers, social security numbers, or engage in identity theft in order to obtain a job from employment entities. In privately owned critical infrastructure, such as nuclear power plants or refineries, illegal alien terrorists working with false identities create a different threat level to the U.S. This threat has the potential to harm large numbers of people should an attack materialize (Carafano, Rosenzweig and Kochems 2005). No statute of limitations exists for illegal entry into the U.S. or visa overstays; it is a continuous criminal violation. The media and various special interest groups have not read the law, 1952 INA, 8 USC Section 1325, which makes illegal entry into the U.S. a crime. Visa overstays fall under the same law, because visiting aliens enter with no intention of departing and that is an illegal entry under the statute cited (material misrepresentation at entry). Gambrell (2003) provides an analysis of illegal aliens voting in U.S. elections, specifically focusing on Orange County, California. Again, to receive a voter registration card, the illegal alien must obtain a fraudulent identification to register. This is both a state and federal criminal offense. The media reports on various national and international groups attempting to interfere in our elective processes. If a foreign leader could persuade their citizens, in the U.S. illegally, to obtain voter registrations and vote for a particular candidate, the threat to the U.S. could be significant. The U.S. faces several public affairs challenges. The U.S. can do nothing, which is what is occurring now and is a

EFFICIENCY OF CAPITAL MARKETS Essay Example | Topics and Well Written Essays - 500 words

EFFICIENCY OF CAPITAL MARKETS - Essay Example Funds that have bet against the market and performed poorly have been closed or folded into other funds, because their performance is not strong enough to attract new buyers. When one counts fund performance over two different periods of time, if one does not allow for survivorship bias, the data can be biased in favors of those funds that have done well, and can make the overall market’s fund performance seem better than it is. 3) What is the relationship between risk and return? How do we normally calibrate returns for risk? In a classic model, the higher the risk, the greater the return should be. Risk is the potential for loss weighed against return, the actuality of gain. With survivorship bias and fund piloting (where a group of funds begin at the same time with the notion that only the successful will ultimately survive), risk tends to be hidden by the mutual fund industry, making it seem like returns are higher than they are, and safer. 4) What is alpha and what does it measure? Alpha is a risk-adjusted statistical measure that weighs the return that is afforded in excess of the risk borne. It can usually be determined by subtracting funding performing from a relevant benchmark index. If one bets on the fund manager, one expects the fund to outperformance the basket of stocks bought in an index. 5) What is a t test and what does it measure? The t-test is a statistical measure used to weigh the significance of two different sample means, through a comparison of the variance between the means. In the case of the Malkiel study (p. 554) it indicates that there is a fairly strong difference between the mean performance rating of surviving funds and non-surviving funds, supporting the notion that survivorship bias must be account for to get a true picture of mutual fund records over time. 6) What conclusions can you reach about "the hot hand" investor? Who are the notable exceptions to this observation? The idea of a â€Å"hot hand† manager

Enterprise and Entrepreneurial Management Essay - 1

Enterprise and Entrepreneurial Management - Essay Example The Business Plan The business plan is the enterprise on paper. It is an attempt to capture in so many words and graphs what the business would be or look like when it is eventually implemented. It is an attempt to depict on paper the idea brewing in the mind of a would-be entrepreneur that he feels very strongly would transform into a successful venture. The business plan is the idea initially taking textual and graphic form. Literature is abundant with what makes a good business plan. Many authors would establish business plan formats containing the elements that would make a sound plan composition together with the elements’ sequencing. This paper however shall not dwell on the creation and development of these elements but shall focus on the process of planning, providing weight to the issue of the why and the how of the planning process. Business Plan Elements and the Planning Process Kuratko and Hodgetts (2009) offer the following elements in a business plan: executive s ummary, the business opportunity, market potential, market analysis, competition analysis, technical data of product or service, commercial strategy, methodology of operation, vision-mission and financial projections. These elements however are outputs of an enterprise planning process that proceeds with the idea generation, setting up of strategic objectives, analysis and research of market, understanding competition, understanding the financials and formulating the competitive strategies (Kuratko and Hodgetts, 2009). Critical Analysis Seeding the Idea: It s simple logic that there is always a purpose or reason for business, and if one pursues the economic theory... The paper tells that it is simple logic that there is always a purpose or reason for business, and if one pursues the economic theory that business is meant to generate profits for its owners, it follows that the business must be attractive to its intended customers to generate a green bottom line. An enterprise begins with an idea, whether it is a product or service, and that idea must answer a need of the market. This process of idea generation is otherwise known as the creative process or simply, creativity. Of course, it is now known, courtesy of brilliant thinkers such as Harper and Drucker, that creativity is the seed of innovation, where innovation is the finished product or service that benefits the market. It was Drucker who said that â€Å"innovation is the specific instrument of entrepreneurship – the act that endows resources with a new capacity to create wealth.† It would be necessary as an approach to this analysis to first define what an entrepreneur is b efore proceeding to create the attribute silhouette of the successful enterprise owner. As literature has an abundance of such a definition, this paper shall adopt the version of Drucker in his famous book Entrepreneurship and Innovation. An entrepreneur, according to Drucker, is one who always searches for change, responds to it and explores to the maximum its potential as an opportunity. Many authors and researchers have ventured into identifying the attributes that successful entrepreneurs possess.

Poem analysis Assignment Example | Topics and Well Written Essays - 250 words

Poem analysis - Assignment Example The play has critical symbols, the cage, the bird, and the knot. The cage symbolizes the marriage that Minnie is trapped in. Her husband, John Wright, controls what she can and cannot have or experience, which is why he killed Minnie’s bird. The bird is Minnie. She used to sing like the bird. She also used to be free and have friends. After being married, John puts her in her rightful place as a woman- a place of constant submission. When the bird dies, her spirit dies too. Finally, at the end, when Mrs. Hale tells the County Attorney that Minnie was going to â€Å"knot† the quilt, she refers to both the rope that Minnie put around her husband’s neck and the silence that Mrs. Peters and Mrs. Hale will preserve on their knowledge about the bird that reveals Minnie’s state of mind and potential motive. The play is saying that justice does not always come through men’s ways of investigation. These women became the jury for Minnie. They served as the police investigator and judge, where they knew that John deserves to die because he killed Minnie first. Their brand of justice may not be legal, but they followed what they thought was fair to women who live in a world that men control and where women are

Global Strategy and operations Paper Essay Example | Topics and Well Written Essays - 750 words

Global Strategy and operations Paper - Essay Example The assumption that budget considerations have already been considered will be emphasized and adapting the tools necessary for business success will be achieved with theoretically approved business dollars. Creating a new business venture is a difficult operation when taking into account the multiple variables to achieve a successful launch. Even more complex is the operations planning involved in creating a business division constructed overseas. Cultural considerations of the indigenous population where the business will be centered must be taken into consideration, as well as any ethical expectations of how the company should perform its transactions. Adopting appropriate Information Technology and research and development (R & D) lies in understanding how the overseas entity will function in its production, distribution, and in generating innovative products. The first step in the successful launch of Global Beauty Cosmetic Center (GBCC), the business entity being launched in Costa Rica, is to understand the methods in communicating with its partner in the United States. Interoffice memorandum, as distributed via postal services, would certainly be an inefficient method to conduct internal business. From an operations perspective, adopting an effective e-mail/communications system would be an integral component in shortening response time between divisions. Implementation of such a system is a relatively simple process, as well-established technologies exist for these purposes. The business will rely on delivering a team of IT professionals to Costa Rica to generate this system, and all other IT needs, and report back to headquarters of its test and successful incorporation. Achieving successful inputs will be crucial to the success of Global Beauty Cosmetic Center. Inputs consist of the supplies needed to create the beauty products, including raw materials, labor issues (payroll), and facilities management (Gomez-Mejia, et al 2005).